InstantHandz Privacy Policy 

Privacy Policy

While using InstantHandz, protecting your private information is our priority. We are committed to maintaining that trust.  This Statement of Privacy applies to InstantHandz mobile application(s) and InstantHandz LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to InstantHandz LLC include InstantHandz Mobile Applications, Websites, and InstantHandz. InstantHandz is a mobile application(s) for finding quick-local-help within neighborhoods. InstantHandz provides an app/online platform for neighbors needing help with household tasks, and neighbors who provide help with simple tasks, either paid or non-paid exchange of services determined by neighbors (customer) and (service provider). By using the InstantHandz mobile applications and websites, you consent to the data practices described in this statement. This policy applies to:

  • Customers: app users who request help for in and out of home labor services

  • Service Providers: app users who provide help, labor or other.

 

 

Collection of your Personal Information

In order to better provide you with products and services offered on our mobile application(s), InstantHandz may collect personally identifiable information, such as your:

            -  First and Last Name 


            -  E-mail Address 


            -  Phone Number 


 

If you purchase services on InstantHandz, we collect billing and credit card information. This information is used to complete the purchase transaction. 


 

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through InstantHandz's public message boards, this information may be collected and used by others. 


We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain services available on the mobile application(s). These may include: (a) registering for an account on our mobile application; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 


 

Use of your Personal Information

InstantHandz collects and uses your personal information to operate its mobile application(s) and deliver the services you have requested. 
InstantHandz may also use your personally identifiable information to inform you of other products or services available from InstantHandz and its affiliates. 


 

Sharing Information with Third Parties

InstantHandz does not sell, rent or lease its customer lists to third parties.

InstantHandz may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. InstantHandz may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to InstantHandz, and they are required to maintain the confidentiality of your information.

InstantHandz may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on InstantHandz or the site; (b) protect and defend the rights or property of InstantHandz; and/or (c) act under exigent circumstances to protect the personal safety of users of InstantHandz, or the public.

 

 

Tracking User Behavior

InstantHandz may keep track of the mobile applications, websites and pages our users visit within InstantHandz, in order to determine what InstantHandz services are the most popular. This data can be used to deliver customized content and advertising within InstantHandz to customers whose behavior indicates that they are interested in a particular subject area or service.

Automatically Collected Information

Information about your device you use to access our services, hardware and software may be automatically collected by InstantHandz. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the InstantHandz website.

 

Use of Cookies

Our InstantHandz mobile applications and websites may use "cookies" to help you personalize your application experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize InstantHandz pages, or register with InstantHandz site or services, a cookie helps InstantHandz to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as user authentication, billing addresses, shipping addresses, and so on. When you return to the same InstantHandz website or mobile application, the information you previously provided can be retrieved, so you can easily use the InstantHandz features that you customized.

You have the ability to accept or decline cookies. Most mobile applications and Web browsers automatically accept cookies, but you can usually modify your application and browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the InstantHandz services, application(s) or websites you visit.

 

 

Security of your Personal Information

InstantHandz secures your personal information from unauthorized access, use, or disclosure. InstantHandz uses the following methods for this purpose:

            -  SSL Protocol 


            -  Multi-factor authentication (MFA) 


When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through the mobile application(s) and Site cannot be guaranteed. 


 

Children Under Thirteen

 

InstantHandz does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this app & website. 


 

Opt-Out & Unsubscribe from Third Party Communications 


We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of InstantHandz by contacting us here:
- Web page: www.InstantHandz.com 
- Email: info@instanthandz.com

 

E-mail Communications 


From time to time, InstantHandz may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. 
If you would like to stop receiving marketing or promotional communications via email from InstantHandz, you may opt out of such communications by replying to email via info@instanthandz.com. 


 

 

External Data Storage Sites

 

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

 

 

Changes to this Statement

InstantHandz reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, within our mobile applications, and/or by updating any privacy information on this page. Your continued use of the Mobile Applications, Site, and/or Services available through each platform after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

 

 

Contact Information

 

InstantHandz welcomes your questions or comments regarding this Statement of Privacy. If you believe that InstantHandz has not adhered to this Statement, please contact InstantHandz at:

Email Address: info@instanthandz.com

 

InstantHandz LLC 1 North 1st Street Phoenix, AZ 85004 

 

Effective as of January 01, 2019

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